Practical English training for front-of-house staff who serve international guests
This programme is designed specifically for hotels, restaurants, cafés and bars serving international guests across Southeast Asia.
Unlike generic English classes, this course focuses on real guest interactions that directly affect reviews, confidence, and revenue.
What We Do
This training is delivered by native English speakers using everyday English.
We are not giving generic language lessons.Our experience:
20+ years TEFL / CELTA qualified teaching, internationally.
26 years in sales & marketing.
Bar and restaurant owner / operator.We focus on guest satisfaction and increasing revenue.
Social media training to build interest and repeat business.
Your staff will learn exactly what to say, how to say it and when it matters most.What your team will be able to do after this programme;
Greet guests confidently
Give advice and directions about the local area (including tours)
Explain menus clearly (including allergies & preferences)
Handle complaints calmly and professionally
Upsell without sounding pushy
Encourage positive reviews naturally
Finish service with warmth and confidence
Course Options
8 week online course
12 week online course
Personalised course - choose your most needed modules or tailor for management
(In person assessment and training is also available)
Contact Us
For more information, pricing, FAQs or
FREE assessment tools, please reach out via any of the methods below.